Vaga Para Supervisor de Serviços (m/f

PARTILHAR COM AMIGOS:
  • Tempo Inteiro
  • Maputo

Instituição: Aldelia

ANÚNCIO: FAÇA PARTE DO NOSSO GRUPO NO WHATSAPP [AQUI]

A Aldelia está a recrutar um Supervisor de Serviços para Maputo, em Moçambique.

QUALIFICATION, EXPERIENCE & COMPETENCIES FOR THE ROLE

  • Minimum Required Qualifications– Qualified Artisan (Mechanic in relevant Trade) e.g. Diesel Mechanic/Earth Moving Equipment Mechanic.
  • Minimum Required Experience– Minimum 5 years post-Apprentice/Learn-ship Experience standing in as Supervisor or as Team-leader on a number of occasions or being a Service planner for at least 2 years.

KEY ACCOUNTABILITIES:

  • Achievement of cost Centre financial targets and Key Performance Indicators (KPI’s);
  • Effective control of cost Centre expenses
  • Planning, scheduling and monitoring job progress and Work-in-Progress (WIP) by using an appropriate planning system (In small operations only where are no planners to fulfil this function);
  • Achievement of a team environment that enables maximum productivity and profitability;
  • Building a High Performing Team;
  • Performance management of team;
  • Competency development of team (including 1-hr training);
  • On-the-job supervision;
  • Staffing & Safety of team and environment;
  • Ensure effective communication between team and management;
  • Ensure service work is carried out in compliance with quality standards (OEM Guidelines);
  • Apply COMPANY leadership philosophy;
  • Apply Warranty policies and procedures; this includes Warranty decisions and Service investigations;
  • Managing Customer Relationships and Information;
  • Maintain all levels of standards and procedures as per company standards and contamination control standards;

 

 

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